What is AdvocacyMake a Referral

Our service is here to support you if you feel like you are not being listened to, or need help speaking up about something important.

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Our IMCA service ensures that individuals without family or friends to support them still have their views represented and their rights protected during accommodation decisions.

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Our IMCA service ensures that individuals without family or friends to support them still have their views represented and their rights protected when important medical decisions need to be made.

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This service supports people when an urgent authorisation has been granted, or a request for a standard authorisation has been made, and the Managing Authority is satisfied that there is no one would be appropriate to consult when deciding what is in the person’s best interests (excluding professionals providing care or treatment for the person in a paid or professional capacity).

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This service provides independent representation for people who are deprived of liberty and are temporarily without a relevant person’s representative during a Deprivation of Liberty Safeguards authorisation.

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This service offers ongoing independent representation and support to ensure a person’s rights continue to be protected throughout their deprivation of liberty authorisation.We listen. We care. We sup

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IMHA is a statutory service for people detained under the Mental Health Act, ensuring their rights are upheld and their views are represented.

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Our advocacy service offers independent support to help people navigate mental health services and ensure their voice is heard.

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This service offers ongoing independent representation and support to ensure a person’s rights continue to be protected throughout their deprivation of liberty authorisation.We listen. We care. We sup

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Our role is to make sure that a person’s wishes, feelings and best interests are clearly communicated throughout the legal process.

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We offer free, independent and confidential support to help you understand your options and navigate the complaints process with confidence.

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We welcome applications from volunteers, including student counsellors, advocates and support staff. Volunteering with Family Welfare is a rewarding way to make a real difference.

I would like to volunteer

If you would like to find out more about our services, or feel ready to take the next step, we’re here to help.

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Or if you’d prefer to speak to someone first:

Fill in our enquiry form

Call us on 01942 867 888